FREQUENTLY ASKED QUESTIONS
DOWNLOADING
1. How do I create a directory/folder into which I will save my HookSelect files?
2. How do I start downloading the files to my HS6 folder?
3. How long will it take to download HookSelect?
4. How can I update my current HookSelect Program?
5. Is there a version of HookSelect with international titles?
6. How do I install and run the program for the first time?
7. Is there a desktop icon that I can use?


HOOKSELECT OPERATION
8. How do I start making my selections?
9. Can I search for a specific title?
10. What should I do if I can’t find a title in the HookSelect Library?
11. Can I limit my database to display one certain format?
12. Now that I’ve completed my list of selections, how do I send it to Hooks Unlimited?
13. How do I randomize my list?
14. How current is the HookSelect Database?
15. How can I print a hard copy of my list?
16. Can I send my list to someone other than Hooks Unlimited?
17. I’ve randomized my list, but the artists’ names are still in alphabetical order.
18. I want to randomize my list, but randomization option is not available.
19. I’m trying to send my list to someone other than Hooks Unlimited, but when I choose ‘save as’, I can only send it to Hooks Unlimited.
20. I would like to include non-randomized ‘as-is’ pods to the end of my list. How can I randomize only part of the list and leave the ‘as-is’ pods in order?
21. Can I use my last job to create my list?
22. When sending my list to Hooks Unlimited, how much information should I provide?
23. How will I know if my list is received?
24. My computer doesn’t have a floppy drive. How can I send my selections to Hooks Unlimited?




1. How do I create a directory/folder into which I will save my HookSelect files?
In order to download your HookSelect files, you will need to create a folder on your c:\ drive. From the desktop, click once on the My Computer icon and then click on local disk C:\. This will enable you to view all of the files and folders located on the C:\ drive of your computer. In the right half of the screen, click the right mouse button once in the white area (not on a file or folder). A small menu will appear and you should move the mouse arrow to ‘New’ then select ‘Folder’ by clicking the left mouse button once. A new folder should appear labeled ‘New Folder’. You can then type in the name of your new folder, which should be ‘HS6’. Press Enter once you’ve typed in the name of your folder.

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2. How do I start downloading the files to my HS6 folder?
To begin downloading the software, you must first locate the correct page on our website. Simply click the link entitled ‘Download HookSelect’ from the HookSelect tab. Click on the link ‘Download’ for a full version of the program or ‘Update Library’ if you are wishing to obtain our latest listing of titles.

To begin downloading HookSelect, place your mouse arrow on the link entitled ‘Hooks6.exe.’ Click the right mouse button once and from the resulting menu, select ‘save target as’ or ‘save link as’ whichever is available. At this point a small window will appear. From the pull-down menu at the top of the window, be sure that drive C:\ is selected. Once it is selected, choose the folder named ‘HS6’ from the lower half of the window by double-clicking on it. (*if you don’t see a folder named ‘HS6’, please return to FAQ 1). Next, click the Save button and the executable file will begin downloading.

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3. How long will it take to download HookSelect?
The download time for HookSelect is mostly dependent upon the connection speed of your computer. On average, the download time is just a few minutes.

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4. How can I update my current HookSelect program?
If you already have HookSelect installed on your computer, you may update your program with data that is more current. You can download the updated library here. At this page, download the ‘Hooks6Data.EXE’ file into your existing ‘HS6’ folder using the same methods as discussed in FAQ 2. When the download is complete, locate the file in Windows Explorer and double click on it. You will be asked to overwrite existing files, and you should answer yes to all overwrites. Finally, click on HOOKDATA.EXE. Confirm the shared and private data directories as c:\HS6. You will now have an updated version of HookSelect.

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5. Is there a version of HookSelect with international titles?
The international library is included in all versions of HookSelect and all library updates. Please visit this page for more information regarding viewing international titles in HookSelect.

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6. How do I install and run the program for the first time?
If you have just downloaded HookSelect 6.0, you must install the program by finding the recently downloaded file ‘Hooks6.EXE’ (which should reside in the ‘HS6’ folder in Windows Explorer) and double-clicking on it. This will extract two files necessary for installation. Next, double-click on the file ‘HSSetup.EXE’. Simply follow the instructions given by the setup program, and installation will be complete. Once the program has been installed, any future entries to the program may be made by choosing the ‘Start’ menu followed by ‘Programs’ and then selecting ‘HookSelect’. If you would like to place an icon on your desktop, please refer to FAQ 7.

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7. Is there a desktop icon that I can use?
In order to create a desktop icon, you must first enter the Windows Explorer program. Find the ‘HS6’ or ‘HS’ folder and double-click on it to view its contents. Find the file ‘HS.EXE’ and right-click on it once. From the resulting menu, choose ‘Create Shortcut’. This will create a separate file, which will reference your original ‘HS.EXE’ file. Next click and drag the shortcut file to the desktop using your left mouse button. Once at the desktop, release the mouse button and your new icon should remain on the desktop. You may rename this icon by right-clicking on it and choosing ‘Rename’.

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8. How do I start making my selections?

O open the program and from the session window, create a new session by typing the name in the field (max: 4 characters) and selecting ‘Create’. If you have created a session in the past and would like to edit it, simply highlight the desired session and press the ‘Select’ button. Enter the number of songs you wish to test in the subsequent sample size window and press ‘Enter’. To begin making your selections, be sure that you are viewing the HookSelect Library by selecting the ‘View’ menu and choosing ‘HookSelect Library’. Or if you are viewing a split screen, simply click the ‘HookSelect Library’ view to highlight it (you may also toggle back and forth between views by using the Spacebar). Once you are viewing the ‘HookSelect Library’ you may begin choosing titles by highlighting the song with either the mouse or the arrow keys and pressing ‘Enter’. If you would like to remove a selection, highlight the song in the ‘Currently Marked Songs’ view and press ‘Enter’. You will then have the option to remove it or to select it again.

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9. Can I search for a specific title?
To search for songs by a specific Artist, make sure that the ‘Artist’ field is highlighted by using the left-right arrow keys, and simply begin typing the name of the artist you wish to find (last name, first name). A screen will appear displaying the text that you are typing. Press ‘Enter’ when you are finished typing. To search for a specific Title, simply highlight the ‘Title’ field using the left-right arrow keys and begin typing the name of the title for which you are searching.

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10. What should I do if I can’t find a title in the HookSelect library?
Any title that cannot be found in the HookSelect library can be ‘Inserted’ into your list. You may insert a song by choosing ‘Insert Song’ from the ‘Edit’ menu. This may also be done by pressing the ‘Insert’ key on your keyboard. You can then input the artist and title information. Please add artist information in the format: last name, first name, or by group name. Upon pressing ‘Enter’ you will be prompted to add the inserted song to your list.

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11. Can I limit my database to display one certain format?
HookSelect comes equipped with a filtering option that will allow you to view certain formats or years. To do this, open the ‘View’ menu and select ‘Set Filters’. You may then check the desired format or type a desired era. Once your preferences have been chosen, click ‘OK’. Your filtered settings may be toggled on and off by clicking the small button labeled ‘Filter’ which is located in the upper left-hand corner of the view.

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12. Now that I’ve completed my list of selections, how do I send it to Hooks Unlimited?
When sending your list, you must first change your sample size to reflect the number of songs you wish to test. To change your sample size, simply go to the ‘Options’ menu and select ‘Set Sample Size’. You should then make sure that your sample size is the same as the number of songs you wish to test. Your list should now be ready to send to Hooks Unlimited. There are several options to choose from when sending your list. The simplest and most common way is to transmit your file over the Internet. Be sure that your internet connection is running and choose ‘Send to Hooks Unlimited’. You will then be prompted with several screens requesting information about your test. You should fill out this information as completely as possible and when all screens have been completed, choose ‘Send Via Internet’. Your test list will then be transmitted to Hooks Unlimited.

NOTE: Certain firewalls are now blocking the automatic ‘Send Via Internet’ feature. Instead, choose ‘Save To Disk’, and then click Send. A box will appear prompting you to save your selections and test information in the c:\HS6 directory. Name the file by the call letters and it will have a .zip extension. Once saved, attach that file to an email and send it to hooks@hooks.com.

CLEAR CHANNEL stations – ZIP files are no longer transmittable via your email system. To get around this, rename the file .zip to .zap and then try sending it. We can rename and unzip the information once we receive it. Call us at 770-452-4665 if you have any problems.

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13. How do I randomize my list?
To randomize your list, you must first be sure that the number of songs you have selected matches with the number of your sample size. If it does not match, refer to the ‘Options’ menu and select ‘Set Sample Size’. Enter the new sample to match the number of selections you have made. Once your sample size is set, you must be sure that you are viewing your ‘Currently Marked Songs’ (To switch views, you may choose from the ‘View’ menu). You are now ready to randomize your list. Choose ‘Optimize Song Distribution’ from the ‘Edit’ menu. You will then be presented with a small screen containing several default settings to which you should answer ‘OK’. Your list will then be randomized within several seconds. *If you choose the ‘Edit’ menu and do not have the option to ‘Optimize Song Distribution’, you may need to refer to FAQ 18.

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14. How current is the HookSelect database?
The HookSelect Database is currently updated online every day to ensure the availability of the most up-to-date song titles.

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15. How can I print a hard copy of my list?
*Note: HookSelect 6.0 users must have ‘Expert Mode’ enabled in order to print. To enable ‘Expert Mode’, choose ‘Preferences’ from the ‘Options’ menu, check the box marked ‘Expert Mode’ and click OK.

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16. Can I send my list to someone other than Hooks Unlimited?
Certainly. To send your list to someone else for review, first confirm that you are viewing the ‘Currently Marked Songs’. Then, select ‘Save As’ from the ‘File’ menu. A screen will appear with a number of different file-types to choose from (these can be found in the pull-down menu defaulted to ‘HookSelect Export’). Once you have chosen a file-type, click the ‘Next’ button. You will then be prompted to designate the location to which your list will be saved.

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17. I’ve randomized my list, but the artists’ names are still in alphabetical order.
This may be because the wrong field is highlighted. Simply move the cursor to the ‘Position’ field on the left using the arrow keys on your keyboard or clicking with the mouse. You should then be able to view your list in randomized order.

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18. I want to randomize my list, but the randomization option is not available.
If you see this, choose ‘Properties’ from the Options’ menu. You will then see a small screen containing several check-boxes of which you should check ‘Expert Mode’. Close that window and try the randomization process again.

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19. I’m trying to send my list to someone other than Hooks Unlimited, but when I choose “save as”, I can only send it to Hooks Unlimited.
If you see this, you should choose ‘Properties’ from the ‘Options’ menu. You will then see a small screen containing several check-boxes from which you should check ‘Expert Mode’. Close that window and try the ‘Save As’ process again.

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20. I would like to include non-randomized ‘as is’ pods at the end of my list. How can I randomize only part of the list and leave the ‘as is’ pods in order?
When incorporating ‘as-is’ pods to your list, there are several simple steps to take. First, you should complete the library portion (or non-‘as-is’ list) as usual. When this portion of the list has been selected, be sure to set your sample size to equal the number of songs you have selected and then randomize. If you need help with randomization, please refer to FAQ 13. When your randomization is finished, you should increase your sample size and begin selecting the ‘as-is’ pods. These selections will be added to the end of your list.

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21. Can I use my last job to create my list?
Yes. If you don’t have a copy of the file from your last test, you may contact Hooks Unlimited to provide you with one (hooks@hooks.com). Once you receive the file from us, you will need to save it on your computer. To load this file, you may proceed by entering your HookSelect program and, from the 'File' menu choosing 'Open' and then ‘Load New Selections’. From the resulting screen you will then locate the file on your computer and choose ‘Load’.

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22. When sending my list to Hooks Unlimited, how much information should I provide?
It is important that you provide as much information as possible. Any information that is excluded will have to be collected by Hooks Unlimited. The exclusion of certain information may delay the processing of your test until such information is collected.

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23. How will I know if my list is received?

When your list is transmitted to Hooks Unlimited, you will receive an e-mail or telephone confirmation, typically within a few hours (dependent upon what time of day the file is sent - Hooks Unlimited hours of operation are Mon.-Fri. 9:00-6:00 EST).

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24. My computer doesn’t have a floppy drive. How can I send my list to Hooks Unlimited?

In the event that your computer does not have a floppy drive you will need to do the following in order to send your list to Hooks Unlimited. First, be sure to set your sample size to reflect the number of titles you have chosen by going to the ‘Options’ menu (F5) and selecting ‘Set Sample Size’. Next, randomize your list (for information on randomization/optimization, please refer to FAQ 13). Once these steps have been accomplished, be sure to have ‘Currently Marked Songs’ as the active view (alt-2) and choose ‘Save’ (F7) followed by ‘Export’. Name your file and choose the location to which it will be saved on your computer (you may want to give your file a name including your call letters and the date to avoid any confusion). Finally, start up your email program and send a message to Hooks Unlimited (hooks@hooks.com) containing the export file of your list as an attachment. Also try to include pertinent information about your test in the body of the email (test date, research firm, any custom layout information, destination of tape delivery, etc.) as this will help clear up any ambiguities that may arise from not utilizing the ‘Send to Hooks Unlimited’ feature.

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